Refund/Return Policy

Arete CBD products are guaranteed to be ultra-pure and of the highest quality. These are hallmarks for our company, and we proudly stand behind our products with our 90-Day Instant Money Back Guarantee.

If you are not completely satisfied with your purchase of any Arete CBD product, you can, within 90 days after its receipt, request an instant refund of the full purchase price. RETURN OF PURCHASED PRODUCTS IS NOT REQUIRED FOR AN INSTANT FULL REFUND. After 90 days you may not qualify for an instant full refund.

If you file a dispute with your bank before you attempt to receive a refund from us either through Charlie or Customer Support, you will not be eligible for an Instant Refund.

Thank you,

Arete E-Commerce Group

For an instant full refund, you can request an Instant Full Refund through our Virtual Agent Charlie on our website – www.dev.aretecbd.com available 24/7/365. Refunds for valid orders are instantly issued and credited by your issuing bank to your credit card account in 3-5 business days.

Or, send your request by e-mail to support@areteecommercegroup.com, be sure to include your name, address, phone number, and the E-mail you used when you ordered in the e-mail. Your request will be processed within 24 hours Monday through Friday.

You will receive a confirmation e-mail when your refund is issued.

DO NOT RETURN ANY ARETE PRODUCTS.
WE DO NOT RESTOCK AND RETURN OF PURCHASED PRODUCTS IS NOT REQUIRED FOR AN INSTANT FULL REFUND.